CHI 2013 Case Studies with Video Previews
Creating Small Products at a Big Company: Adobe's "Pipeline" Innovation Process
Pipeline is a new development process at Adobe designed to rapidly evaluate product ideas. We detail our adaption of lean approaches to the realities of a 10,000+ person company.
Project Pokerface: Building User-Centered Culture at Scale
Learn about a compact, lightweight user immersion process that engages entire teams in user research. It creates lasting impressions and therefore provides momentum for change with minimal time and resources.
A Software Development Methodology for Sustainable ICTD Solutions
Case study describing development of a software development methodology that supports development of sustainable and scalable long-term ICTD solutions. Can assist ICTD software development projects.
Counter Entropy: Visualizing Power Consumption in an Energy+ House
This Case Study presents the design and evaluation of a home automation control application that supports easy understanding and analysis of household energy consumption.
Enhancing Company Communication: The Case of a Social Media Platform
This case study presents lessons learned from the introduction of a social media platform in an internationally operating company with five HCI actions to ensure a positive user experience.
We'll Take It From Here: Letting the Users Take Charge of the Evaluation and Why That Turned Out Well
A case study describing the challenges and approaches taken in conducting a qualitative evaluation of a mixed-reality training system with subject-matter experts under multiple stakeholder constraints.
Don’t Talk to Strangers! Peer Tutoring versus Active Intervention methodologies in interviewing children
Based on our internal, qualitative studies, we found Peer Tutoring to be an appropriate method for usability testing with children.
Data-driven Design Process in Adoption of Marking Menus for Large Scale Software
This case study presents the user-centered design process that helped delivering the successful integration of marking menu into Autodesk Inventor, Autodesk’s flagship mechanical engineering software.
What Should I Read Next? Awareness of Relevant Publications Through a Community of Practice
This case study presents the design and findings of TiNYARM, a Science 2.0 tool that enables researchers to share and suggest reading activities with their peers.
Minimizing Change Aversion for the Google Drive Launch
Case study describing change aversion and the application of change management principles to the Google Drive launch. Can assist in launching interface changes to minimize user discomfort and effort.
The Fingerstroke-Level Model Strikes Back: A modified Keystroke-Level Model in developing a gaming UI for 4G networks
we suggested a new gaming style with FLM, and confirmed that FLM serves well as the predictive model in the touch-sensitive mobile UIs.
The Needs of Early School Children and Their Parents with Respect to the Design of Mobile Service Offers
We investigated needs of early school children and their parents to identify ingredients for mobile service offers. We identified three categories of needs: safety, entertainment and communication.
The Democratization of Mission Control
This work is a real world example of putting together participatory design methods with agile development to develop new user interface technology.
Automotive HMI Test Package: An Exploitable Approach to Study In-Car HMIs
This case study describes our approach on how to holistically evaluate multifunctional in-car HMIs of modern cars and how we addressed related challenges.
Best Practices for Enterprise Social Software Adoption: A Case Study of Deploying IBM Connections within IBM
Best-practices to drive enterprise social software adoption.
UX Design with International Teams: Challenges and Best Practices
Being a UX designer at Microsoft leading projects with multiple stakeholders from U.S., China and Israel, I would like to share my insights on the challenges and best practices.